Designing Human Experiences

Research-Driven Product Development
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UX Leadership
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CDA.org Case Study
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User Research
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UX Artifacts
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Design Systems
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PeopleFinders.com Case Study
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Sales Registration Case Study

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Home Owner Case Study

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MyRelatives.com Case Study

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Information Architecture

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Enformion.com Case Study

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TDSC.com

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Yahoo! Illustration Intern 2009

Chelée Batchanoo: User Experience Leader

11+ years successfully driving the user experience across multiple industries. Perceptive listener, empathetic leader who seamlessly aligns people and solutions to deliver research-driven outcomes. Committed to elevating business profitability through deciphering core drivers of user behaviors to champion delightful experiences. Strategically measuring and optimizing key performance indicators to ensure our design operations align with our user needs and business goals.

Leadership: Resource Management, Saas memberships, Data visualization, analytics reports, KPI reports, Product Development and life cycle, Agile Project Management, Project Roadmaps, UX Processes, Business Processes, Azure DevOps, Jira, Basehouse, Confluence, User Stories, Project estimations, Talent development.

UX/UI: Design Systems, AI, WCAG/ADA compliance, Shopify, Hubspot, Pendo, Maze, Dovetail, Design Systems, User/Customer Journeys, Wireframes, Prototypes, Empathy maps, User Personas, User research, User testing, A/B testing, Eye Tracking, User Interviews, field studies, surveys, Google Analytics, Hotjar, Storyboards, sitemaps, Business process mapping

Design Tools: Figma, Adobe XD, Sketch, Pendo, Maze, Dovetail, Photoshop, Illustrator, Miro, Mural, Balsamiq, Visio.

Development: Open AI, Responsive Web Development, Bootstrap 5, CSS3, Javascript, HTML 5, jQuery, Visual Studio, IIS Server, Git, SQL Server, Dreamweaver, Enterprise Architect, Wordpress, Drupal

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